Goals

This project aims to join forces, Arcada and Prakticum, to continue on the journey to understand the future service professions in a digitalised society. Our goal is to produce innovative applied research and services where technology plays an essential part without forgetting the human side and more sustainable factors such as ensuring inclusive and equitable quality education and promoting lifelong learning opportunities for all. To succeed in this project, we will use our research experience gained through projects designed to develop and improve artificial intelligence tools for different applications development of advanced methods for autonomous systems. These will feed into this project's learning curve.
Project also aims to find areas where AI-driven systems can move closer to the end-user, i.e., find platforms for testing and interacting with end-users in different professions. The professional contexts that aim to target primarily are hospitality and health care. One of the goals of this research project is to find the intersection between the problems that need to be solved in restaurant and elderly care environments and the capabilities of modern, low-cost humanoid robots. We plan to study and explore methods to adapt available digital tools that can be implemented in these machines to the needs of the two mentioned service areas, especially with respect to the Finnish-Swedish language community. Another aim is to understand to what extent customers can adapt to the service robots, changing their own behavioral patterns and learning the available human-machine interaction interface.